L & D Co-ordinator (Volunteer)

Job reference: 000034

Location: Remote

Salary: Not specified

Employment type: Volunteer

Department: Learning & Development

Hours per week: 2

About Teenage Helpline

Teenage Helpline is an online mentoring service run by young people to be used by young people. The aims of Teenage Helpline are to provide the first stepping-stone for young people who may need to get professional support, but do not feel comfortable seeking this support for themselves. Not only this, but we also provide mentoring for young people who do not need professional support, but who need a little extra attention and support to help them cope with other personal issues.

About the role:

This is an exciting opportunity for an individual to join our charity and contribute to our aim of supporting youth to fulfil their best potential. As Learning and Development Coordinator, you will play an important role, liaising with various departments and individuals within Teenage Helpline and then feeding back to the L&D team and coordinate which programmes are essential to build and prioritise for our mentors and volunteers. This will include skills enhancement programmes, departmental training programmes and tailored courses for specific individuals who may want to develop their skills while at Teenage Helpline. You will need to be creative, organised, have good time management skills and be confident with talking to people in different departments as well as your own.

We are looking for a collaborative individual who is organised and can see the bigger picture of the impact they will have on our charity. The role is voluntary therefore, experience is not necessary and is suitable for students or recent graduates from various courses, looking to develop their skills whilst working from home. If you do have any experience in creating development programmes or coordinating tasks please highlight this in your application.

Key responsibilities:

· Coordinating tasks within the team and collaborating with other departments to ensure learning and development needs are being met.

· Working with the L&D team in the creation of professional development programmes to enhance the talents of our volunteers.

· Ensuring that learning and development programmes are accessible to everyone in the organisation.

· Communicating with departments across Teenage Helpline to ensure development needs are being met.


· Strong IT skills are desirable but not required, as most of the work will not require much IT literacy

· Excellent organisation and time management skills

· The ability to work individually but also collaborate effectively with other members across the organisation

· Creative and driven individual wanting to drive this programme forward


The closing date for this job has now passed.