About Teenage Helpline
Teenage Helpline is an online mentoring service run by young people to be used by young people. The aims of Teenage Helpline are to provide the first stepping-stone for young people who may need to get professional support, but do not feel comfortable seeking this support for themselves. Not only this, but we also provide mentoring for young people who do not need professional support, but who need a little extra attention and support to help them cope with other personal issues.
We are looking for a great communicator with excellent technology skills to support Teenage Helpline as a Safeguarding Advisor. In this role, you will form an integral part of the operations team, using your sound ability to network to communicate with the operations team and manage any safeguarding concerns. You will be the first line of defence in relation to all escalated safeguarding concerns and be responsible for championing compliance with all safeguarding policies and procedures.
You will use your organisational skills to monitor and maintain the safeguarding team’s inbox, answering queries and escalating where necessary. You will also require excellent interpersonal skills to advance safeguarding practices through advising and coaching the team as well as building personal knowledge.
If you have experience with safeguarding policies and procedures, we would love to hear from you. However, the successful applicant will undergo Accredited Safeguarding Training so while a general understanding of safeguarding is essential for this position, we will accept applications from those with limited work experience in the area.
Reporting to: Designated Safeguarding Lead
Working hours: This is a voluntary opportunity. Working hours are flexible. We ask that candidates are able to give 2+ hours per week however more work will be available.