Executive Assistant (Volunteer)

Job reference: 000048

Location: Remote

Salary: Not specified

Employment type: Volunteer

Department: Executive Team

Hours per week: Flexible

About Teenage Helpline

Teenage Helpline is an online mentoring service run by young people to be used by young people. The aims of Teenage Helpline are to provide the first stepping-stone for young people who may need to get professional support, but do not feel comfortable seeking this support for themselves. Not only this, but we also provide mentoring for young people who do not need professional support, but who need a little extra attention and support to help them cope with other personal issues.

Key Responsibilities:

  • Provide key administrative and secretarial support to the Executive Team, including: 

  • Calendar management, scheduling meetings and managing meeting invites 

  • Expenses management, submitting expenses claims on behalf of executive team members 

  • Drafting of documents, including letters, minutes of meetings, and other key documents as required 

  • Filing and file management, including the electronic and physical filing of documents where appropriate, and the management of retention guidelines. 

  • To act as a coach and mentor to other administrative support staff throughout Teenage Helpline 

  • To provide other administrative and support services to the Executive Team as required. 


  • Strong organisation skills, with the ability to manage multiple different people concurrently. 

  • Strong communication skills, with the ability to communicate verbally and electronically. 

  • Computer literate, with an ability to use Microsoft e-mail and calendars as well as word processing.  


The closing date for this job has now passed.